How to best present the difficult speech

Every so often we are called upon to make a difficult speech…you know the kind I mean. It might be a speech informing your employees that budgets are being cut by 25% and layoffs are required; it might be one where you communicate that the incentive trip everyone worked so hard for is canceled; it might be announcing to your faithful supporters than you are withdrawing from the campaign.

How do you deliver these kinds of messages with grace, poise and confidence?

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