Master Public Speaking

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[Quick Public Speaking tip] WAIT! Don’t start talking until you are ready

pivotal public Speaking man with a microphone
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The Customer is Always Right. And for the duration of your speech, the audience is your only customer

pivotal public speaking customer is always right

    It has always been a challenge to maintain the view that the customer is always right – not just in speaking, but in business especially.  It can try the most patient and accommodating business owner or customer service professional. But if we can achieve it, maintain that view, go into our speaking with […]

[Quick public speaking tip] Watch the clock

Pivotal Pubic Speaking off the cuff

One of the secrets of great speakers is their use of time. They know that if they have been given a time limit for their speech or presentation, that they will stick to that. Why? There are four very good reasons for us all to do the same, if we want to be successful.     Sticking […]

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Be driven by “Good > Better > Best” … your way!

  Be the best. You. The best. Successful, yes. Getting results, yes. Feeling good about your speaking – in flow, connecting, feeling the power. The best. Most famous. Most recognised. Admired, hired, applauded, discussed at conference mealtimes, quoted. The best. Better than … who … Tony Robbins, the Dalai Lama? Better than … Seth Godin, […]

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Make Them Feel it

Pivotal Public Speaking emotion

“People will forget what you say, but they will never forget how you made them feel.” (Maya Angelou) Truer words in speaking have never been said.         My wife drives a Lexus. I’m not saying that to brag, but to prove a point. When we were car shopping, we saw cheaper vehicles […]


[Quotation about public speaking] Speaking with style

“People think I can teach them style. What stuff it all is! Have something to say, and say it as clearly as you can. That is the only secret of style.” — Matthew Arnold

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Steal the Show: From Speeches to Job Interviews to Deal-Closing Pitches, How to Guarantee a Standing Ovation for All the Performances

A powerful way to master every performance in your career and life, from presentations and sales pitches to interviews and tough conversations, drawing on the methods the author applied as a working actor and has honed over a decade of coaching salespeople, marketers, managers, and business owners Every day there are moments when you must […]