Entries by Bronwyn

The Customer is Always Right. And for the duration of your speech, the audience is your only customer

    It has always been a challenge to maintain the view that the customer is always right – not just in speaking, but in business especially.  It can try the most patient and accommodating business owner or customer service professional. But if we can achieve it, maintain that view, go into our speaking with […]

[Quick public speaking tip] Watch the clock

One of the secrets of great speakers is their use of time. They know that if they have been given a time limit for their speech or presentation, that they will stick to that. Why? There are four very good reasons for us all to do the same, if we want to be successful.     Sticking […]

Steal the Show: From Speeches to Job Interviews to Deal-Closing Pitches, How to Guarantee a Standing Ovation for All the Performances

A powerful way to master every performance in your career and life, from presentations and sales pitches to interviews and tough conversations, drawing on the methods the author applied as a working actor and has honed over a decade of coaching salespeople, marketers, managers, and business owners Every day there are moments when you must […]

Public speaking education

How can we learn to become public speakers? How do we learn public speaking? Formal education. I have post graduate qualifications. Most of the time that I was studying I had no idea what good it would do me, and at times I had no idea what I would do with it. And those two […]

Herding as persuasion. What kind of shepherd are you? Or perhaps you are the sheep.

We fit in. We fit in with society, with our families, with our peers. From a very young age, and from way back in the mists of history, we have been shepherded by our families, our tribe, our peers into conforming. There was a time, and perhaps there are still times, when our very survival […]